Skip to main content

You’re in the right place if you’re interested in helping me help others

HomeWork with us

Working with us

For almost 200 years, we’ve supported the people of Greater Manchester and our amazing team of staff. A couple of recent things we’re really proud of are receiving a strong Silver accreditation from Investors in People (IiP) in February this year and also that we support the Greater Manchester Good Employment Charter, to improve employment standards across the region.

We don’t just talk the talk about investing in our people – we have a staff wellbeing support scheme, as well as ample training and development opportunities, Plus we offer other benefits like flexible working arrangements and wellbeing days. You’ll see from some of the quotes below how our staff feel about working here.

If you want to make a positive impact on the community and work in a supportive environment, we encourage you to apply to join us.

 

 

We are part of the national living wage scheme and have a 35 hour working week. And it doesn’t stop there. There’s also:

  • Hybrid working
  • Personal pension scheme
  • 25 days’ holiday entitlement
  • A day off for your birthday
  • A winter wellbeing day
  • Weekly meditation sessions
  • Management training and development
  • Staff support scheme
  • Increasing annual leave allocation for continued long service
  • Enhanced maternity package
  • Death in service benefit

 

Find out about new opportunities first

Sign up to our Recruitment Newsletter here, and we will contact you when we have new vacancies.

You can unsubscribe from this mailing list at any time by emailing hr@gaddum.org.uk

How to apply

We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age.

To apply for a vacancy below, please complete our application form and return to hr@gaddum.org.uk.

 

Current Vacancies

Carers Manchester Contact Point Helpline Worker

Responsible to:      Carers Manchester Contact Point Coordinator

Accountable to:     Assistant Head of Operations

Reporting to:          Carers Manchester Contact Point Coordinator

Salary:                     £24,412 per annum

Hours:                      35 per week

Location:     Hybrid working from home/ Green Fish Resource Centre, Oldham Street, Manchester. Dependent on the service requirements.

Job Purpose

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.

The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

Key responsibilities 

Advice giving

  • Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
  • Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
  • Inform carers about carers assessments and refer where necessary.
  • Inform carers about emergency grants available and refer where necessary.
  • Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.

Follow-up support

  • Refer unpaid carers to local services to access local and culturally appropriate support in their area.
  • Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
  • Signpost carers to relevant services in Manchester suited to their individual need.
  • Complete relevant grant applications for carers using the service where needed.
  • Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
  • Research and explore options and implications so that carers can make informed decisions.
  • Write and maintain detailed case records for all casework completed.
  • Collect required data for statistical monitoring and report preparation.
  • Complete the required training to comply with quality assurance processes.

The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared.  It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed.  Consequently, this job description may be revised from time to time.

All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.

 

Full Job Description and Person Specification

Please note that we will be interviewing as suitable applications are received. As such we would encourage you to submit your application at your earliest opportunity.

Apply to join our Therapy team

If you are interested in working for Gaddum as a therapist please submit a completed application form to hr@gaddum.org.uk outlining whether you would be interested in providing Adult and/or Children and Young People’s therapy.  

We will reach out if we have staff or sessional worker vacancies in our team. 

Children and Young People’s Therapy 

Gaddum’s bereavement services provide therapeutic support to children and young people who have suffered a bereavement in Salford and Manchester area.  

 As a Bereavement Therapist, you will work with anyone who’s lost someone close to them and they’re finding it difficult to cope with the upsetting emotions that come up when we experience a death of a family member or friend. 

Our Therapists offer one-to-one therapeutic, child centred sessions in schools and community venues. Moreover, we provide psychoeducation sessions to parents / carers when requited.  

Adult Therapy 

Gaddum Talking Therapies is an NHS funded therapy service for people with a common mental health difficulty, like anxiety or depression (formerly known as IAPT). 

 We offer a range of one-to-one therapy including Cognitive Behavioural Therapy (CBT), person-centred counselling, integrative therapy and Eye Movement Desensitisation Reprogramming (EMDR) therapy as part of this programme.  

 As a Therapeutic Counsellor in this service, you will join a diverse team of part-time therapists responsible for delivering time-limited therapy sessions to adults in the City of Manchester.  

 

Volunteering

Visit our volunteer page for details of any current volunteering opportunities.

Volunteer with us

A typical day

A typical day of some of the team at Gaddum, so you can get a taste into what it’s like to work for us.

Carers Manchester Contact Point Support Worker

Children and Young People’s Bereavement Therapist

GP Counsellor

Getting Help Coordinator (Rochale)

What our team say about working for Gaddum

“I don’t think I’ve enjoyed a job as much as this. That’s down to the job itself and those I work with”

“A wealth of talent and expertise exists at Gaddum which I feel empowered by to deliver a first class service to the people we support”

IiP Silver Award

What staff and volunteers say about me

It was lovely seeing the difference Gaddum makes in the community. I’d love to volunteer with Gaddum again in the future.

Events volunteer

Gaddum is a great place to work. I have been given flexible working along with training and development opportunities. I have never worked anywhere that went out of their way when I needed it the most like they do.

Staff member

My line manager is extremely supportive and the best line manager that I have ever had which makes all the difference.

Staff member

Call me on 0161 834 6069 or send me a message to hr@gaddum.org.uk.

en English